1Win Customer Care Number in Pakistan

In case of any problems directly related to our company 1Win Pakistan, users can ask for help from technical support. Our team works round the clock and is fully qualified to solve any kind of issue in a short period. To get more detailed advice or to solve a customer’s question, it is advisable to specify the exact reason for the request.

500% Up to
50,000 PKR
Active until: 30.10.2024

1Win Customer support 

Currently, for clients from Pakistan, our platform provides the following methods of communication:

  • Email;
  • Online Chat 24/7.

Before using one of the proposed methods of communication with our team, it is advisable to read the FAQ section, which contains a list of resolved issues of other players by our team. Detailed information about each method of communication will be described in the paragraphs below.

Customer care number

Currently, our company does not have such a method of communication as a helpline number. Alternatively, any interested user can consult our operators using email or live chat methods. If a 1Win customer care number becomes available, our platform will notify the users of Pakistan about this option.

Email

Any player can contact our support directly via e-mail. The following emails can be used for consultation on certain issues related to our 1Win company:

Using the correct e-mail option is desirable to receive a more detailed answer to your questions. This will help our company to help the player quickly and in a structured way.

Online chat

This method of contacting our support is the fastest and most efficient. On average, the whole procedure of establishing contact with our technical staff takes from 2 to 3 minutes of free time. To take advantage of this opportunity, the client needs to open the main page of our official website and in the bottom corner click on the appropriate button. Then a window pops up where it is required to specify the username, e-mail, as well as question of interest. First, the player is redirected to the bot, which offers a list of questions that can solve the problem. If there are no such questions to solve, you should select the “Contact the manager” section, which will redirect you to the real operator of our platform.

FAQ

Can I create a second account on our 1Win Pakistan platform?

alt

During the current period, our company 1Win prohibits players from creating a second account, and this prohibition is strictly stated in the “Rules” section. In case of detection of account multiplication, for example, for fraudulent purposes, our team has the right to block accounts and current balances without explaining the reasons for access restriction.

How long should I expect a response from our 1Win platform operator?

alt

Our technical staff tries to answer the question as quickly as possible. However, our platform does not deny such a fact as numerous requests can slow down the process of communication with the client. In this case, the user needs to wait for their turn.

Is the customer care number available on the 1Win platform?

alt

At the moment, 1Win helpline number is not available on our platform for Pakistani users. Alternatively, you can use available methods of communication such as live chat or email, where our support is always happy to help promptly.