Privacy Policy

What Data We Collect and How We Do That

1win gather information about you in three main ways:

• Directly: When you register, verify your account, or contact us for help, platform might ask for basic details like your name, email, and documents for verification purposes;
• Automatically: As you use the website, we collect data about your device, browser, and how you interact with the platform. This includes things like your language preference, any crash reports, and details about your transactions and account activity. We use cookies and tools like Google Analytics to gather this information;
• From trusted partners: Occasionally, 1 win might supplement data by gathering publicly available information or working with trusted partners like payment providers. This helps improve services and tailor them to your specific needs.

This information is valuable in helping understand how you use website and Services, so 1win can continuously improve the experience for everyone. 1win take your privacy seriously and ensure all data collection complies with relevant regulations.

Legal Grounds to Process Personal Data

1win only processes your personal data when you have a valid legal reason to do so, as outlined by data protection laws. These reasons can be broadly categorized as:

• Contractual necessity: This means processing your data is essential to fulfill our agreement with you, like facilitating your transactions on website;
• Legal obligations: Certain laws and regulations require to process your data, such as anti-money laundering and responsible gaming regulations, or to meet the conditions of gambling license;
• Legitimate interests: 1win or other trusted entities may have a valid business or commercial reason to process your data, as long as it doesn’t unfairly impact your privacy rights;
• Consent: In limited cases, 1win might process your data based on your explicit consent, such as for direct marketing purposes.

Platform takes your privacy seriously and ensures all data processing adheres to these legal grounds and relevant regulations.

How We Use Personal Data

1win uses your personal data to operate our websites and services seamlessly. This includes verifying your eligibility for certain features, managing your account, and fulfilling legal and license obligations. Also provide technical and payment support, constantly improve our platform and develop new features, and ensure a secure and fair environment by preventing illegal activity. Analyzing data helps personalize your experience and process your financial transactions securely. 1win also work with trusted partners to verify your credentials and assess fraud risks, monitor your gambling activity for responsible play, and manage our risks and odds effectively . Additionally, enforce agreements, share information within our company for administrative purposes, and manage our relationship with you through various communications. 1win take your privacy seriously and only use your data for these purposes, always adhering to data protection regulations.

How We Can Share Your Personal Data

1win sometimes need to share your information with others. This might include:

• Our team: To make services run smoothly;
• Trusted helpers: They assist us in delivering and improving platform;
• Legal authorities: If required by law, to prevent fraud, or to protect rights.

Others: But only with your permission.

International Data Transfers

Your data might travel across borders sometimes, but 1win keep it safe everywhere it goes. This means it might be processed in countries with different privacy laws than yours. For people in the European Economic Area, your data might leave the EEA, but only to countries with strong data protection rules. Use special agreements called Standard Contractual Clauses to ensure your data remains protected even when it travels.

Security

1win take your privacy seriously and have a security fortress in place to protect your information. Here’s how:

• Encrypted everywhere: Your data travels and rests in industry-standard encryption, like a virtual padlock, shielding your personal and financial details;
• Access control: Only authorized personnel with a legitimate need can access your information;
• Multi-layered defense: Firewalls, intrusion detectors, and network segregation act as your digital bodyguards, keeping bad actors out.

Data Retention

1win can store your data with different lifespans depending on its purpose. You can delete some info yourself, like profile details and chats. Automatically erase others, while some stay longer due to legal or business needs – like self-exclusion data for responsible gaming, fraud prevention, or financial regulations. 1win take your privacy seriously and ensure everything complies with data protection laws.

Your Rights

If you, as a user, want to know what information is stored about you, you can ask about it. If you are unhappy with the way your data is being used, you can object or even ask for it to be deleted under certain circumstances. You can also ask your questions by e-mail. Users still have the ability to control their data.

Use of Google Analytics

1win uses Google Analytics to understand how people use website, like which pages are most popular and how users navigate. This helps improve your experience. Google collects info like how often you visit, what makes you view, and where you came from. Don’t worry, they only see your IP address, not your name or other personal details.

SSL encryption

The 1win website uses SSL encryption (Secure Sockets Layer), which uses a 256-bit key for user-site interaction.